Privacy Policy

Young Storytellers operates youngstorytellers.com. This privacy policy explains how we collect, use, and protect personally identifiable information (PII).

What Personal Information Do We Collect?

When you sign up for our mailing list, make a donation, or volunteer, we may collect your name, email address, mailing address, phone number, and credit card information. If you opt into text messaging, we may contact you about events, workshops, or trainings. We will not sell your information to third parties.

When Do We Collect Information?

Information is gathered when you make donations, participate in programs, sign up for our mailing list, or volunteer.

How Do We Use Your Information?

We use collected information to:

• Process transactions quickly
• Send periodic emails regarding transactions
• Send emails or texts about events, workshops, and trainings

Message and data rates may apply.

How Do We Protect Visitor Information?

Our website undergoes regular security scanning. We use malware scanning and encrypted SSL technology for sensitive information. Credit information is not stored on our servers but processed through a gateway provider.

Do We Use Cookies?

Yes. Cookies help us remember shopping cart items and understand your preferences. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Disabling cookies won't prevent donations or signups.

Third-Party Disclosure & Links

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We don't include third-party products on our website.

Google

We use Google Analytics. Google uses DART cookies to serve ads based on previous visits. Users may opt out via Google's privacy policy.

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA by:

• Allowing anonymous site visits
• Displaying a privacy policy link on our homepage
• Notifying users of policy changes
• Allowing users to change personal information by emailing us

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third-Party Behavioral Tracking

We do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

Though we work with students under 13, we don't specifically market to children under 13.

Fair Information Practices

In case of a data breach, we will:

• Notify users via email within 7 business days
• Notify users via in-site notification within 1 business day

CAN-SPAM Act

We collect email addresses to send information, process donations, and market to our mailing list. We comply by:

• Not using false or misleading subjects
• Identifying advertisements appropriately
• Including our physical business address
• Monitoring third-party email services
• Honoring unsubscribe requests quickly
• Providing unsubscribe links in emails

To unsubscribe, email writeus@youngstorytellers.com.

Contacting Us

Young Storytellers
923 E. 3rd Street, #307
Los Angeles, CA 90013
writeus@youngstorytellers.com

Refund Policy

Refund requests made within 15 business days of donation will be honored. To request a refund, call 323-962-4500. Refunds are credited to the original payment method (cash donations receive checks).